Content Expert

The learner is in the heart of everything we build. The W&R FEC employee is ambitious, curious, 
responsible, and eager to learn. By offering a wide range of learning solutions in different set-ups,
we encourage autonomy and provide the possibility to shape individual learnings paths, focusing on 
optimal learning outcomes for the different learning preferences. So, everyone can direct themselves
towards the next step. We believe that the learning experience is as important as the content 
delivery. That is why we dare to surprise in the way we design and develop our trainings. It not 
only increases the effectiveness of trainings, but at the end of the day, we want to have had some 
fun as well.

Key objective of the W&R FEC Center is to support the Wholesale & Rural regions and business lines 
to ensure full compliance with all applicable FEC standards, full standardization and continuous 
enhancement of the FEC processes in line with regulatory developments. At our Global FEC Academy, 
we are looking for an experienced Transaction Monitoring (TM) Content Expert.

Your role will be to further strengthen the TM knowledge and skills across the W&R regions and 
business lines. This role is suitable for someone who can work in a fast-paced environment, who 
does not hesitate to think outside of the box, and someone who enjoys working with various 
stakeholders globally. A role where you take on responsibility for the TM knowledge & skills 
infrastructure of the bank, and by doing so, support the Wholesale and Rural business lines in 
the execution of their TM processes. As a TM Content Expert, you ensure that the TM policies are 
being translated into training material and global procedures for actors in the Transaction 
Monitoring process.

Practical Examples
• Translating the regulatory changes into global training or procedures.
• Writing and maintaining the Global TM Procedures.
• Providing training to actors in the Transaction Monitoring Process.

You will work in a diverse team of 5-7 learning professionals (Learning Leads, Content Experts, 
and a Project Manager). Our Global Learning Team is part of a bigger team, all focused on supporting
and leading our six regions in numerous ways (change, procedures, and quality monitoring).

Your main responsibilities as TM Content Expert will include:
• Creating and maintaining the content of the global training curriculum for the TM process and 
  other regulatory assessments;
• Acting as centre of expertise on TM and regulatory client assessments and classification;
• Delivering functional support to users on content related questions;
• Report on project status to assist with forecasting and planning;
• Contribute to the ongoing development of our FEC Academy.

You and your talent:
• Academic level of thinking and working with 2-5 years of relevant experience;
• Experience in an international (wholesale) environment, preferably in the TM domain;
• Knowledge of relevant laws and regulations for the financial sector;
• Knowledge of money laundering, terrorism financing and sanctions;
• Excellent written and verbal communication skills in English;
• Ability to monitor the impact that legislative changes will have on the Group and its business 
  lines;
• Ability to manage competing priorities and plan own work effectively and efficiently;
• Knowledge or awareness of learning delivery and methodologies;
• Experience guiding and working with subject matter experts (SME), instructional designers and 
  creative teams to design and develop everything from individual e-learnings, video learnings, 
  interactive animated videos, infographics to classroom courses;
• Have good communication, stakeholder, time management and problem-solving skills.

As a TM Content Expert, it is nice to also have:
• Experience with Agile/Scrum;
• Experience in the learning and development area, especially understanding of various training 
  methods;
• Have intercultural awareness skills for interaction with internal and external stakeholders;
• Have previous experience in FEC, Risk, and/or Compliance;
• Be able to apply a ‘global view’ and apply perspective of all regions.